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Joshua M.

Contributor Level

Total Points
166

2 Reviews by Joshua

  • Vestiaire Collective Americas Inc.

9/23/22
Verified purchase

I ordered an Hermes shirt. It was listed as being in very good condition. The seller took ten days to ship it, it was stuffed into a used Ziploc bag, it smelled heavily of mildew, and there is a large stain under armpit... of course not mentioned nor visible in photos. First and last time using this company. No number for customer service, bot replies in chat- or no reply at all.

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Vestiaire C. – Vestiaire Collective Americas Inc. Rep

Dear Joshua, we are sorry for not being able to reply to you any sooner! If your case hasn't been handled in the meantime, we kindly invite you to get back to our team in Me > Help or contact us on your preferred contact method via our Contact Us article in the help center. Thank you for your understanding.
The Vestiaire Collective team

  • BestEssays

1/9/20

It was with trepidation that I paid to have an essay written via bestessays.com. After chatting with a representative, being given the reassurance I would have open communication with writer and the ability to view the paper as it was drafted... I decided to proceed. The opposite if these promises happened. No response to my communication, no drafts to review and ultimately an off topic, poorly written essay that did not remotely resemble a college level essay. I might add - was delivered to my email the day it was due and allowing no time for rewrites. I reached out multiple times via chat and messenger with very little solid answers from representatives. It was made clear ( transcripts saved) that without a draft I needed to cancel order by a certain time. This was acknowledged by representative. Again, no preview. I made the reasonable request for a refund and have been given the run around since. An offer of a free upgrade on next order ( I would NEVER utilize this service again) and a message detailing why they felt the essay was acceptable. The fact they can stand behind such poorly written material, egregious over promising of communication, etc... baffles me. Do not waste your time or money. You've been forewarned.

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Logan M. – BestEssays Rep

Thank you for your feedback. We apologize if our service did not meet your expectations, and appreciate you taking time to share your concerns. Our goal is to provide consistently reliable product and an exemplary level of customer service. Your comments regarding your writer and support representatives will be used for coaching. May we request that you provide us with your order number so we can further investigate? We hope to hear from you soon.

Joshua Has Earned 6 Votes

Joshua M.'s review of Vestiaire Collective Americas Inc. earned a Very Helpful vote

Joshua M.'s review of BestEssays earned 5 Very Helpful votes

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