Joshua L.

I bought a product on their web site and then I waited for two weeks. I expected it to come within 7-10 days. Impatient as I was, I contacted them. I asked where my product was. They said they were having some problems because of the pandemic. Well, they should have sorted it out before so I said I wanted my product as soon as possible. OK, maybe I exaggerated a bit, but my money, my product. Just send it. Well, 5 days later, the product arrived. I heard that there were really some shipping delays in my area, but still... On the other hand, they were really professional and fixed it. I am happy with their reaction but not with the time it took to get the product. Even if it is not their fault, and it seems it was not, they need to fix it or inform people about delays.