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1 Review by Joshua

Ticketmaster

Ticketmaster

3/18/19

I would highly recommend to go to the events actual vendor to purchase your tickets from! this company is absolutely horrible to deal with! on March 16th I used their Android app to purchase what seemed like a Hockey game that was playing on this night. through their app it didn't show this was an away game and in Orlando, FL, I am in Boise, ID. How I found out was sorta embarrassing but I walked up to the doors at the arena to find out hey you purchased tickets to an away game. I contacted support as soon as I could just to be told to basically you're screwed and we will not help you or exchange your tickets to a local game. They even went as far as gave me multiple reasons as to why I was denied a refund. Would even reach out to the "producer or venue" to say hey there was a honest mistake in purchasing tickets may we refund/exchange them for them.

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