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Joshua D.

Hillsboro, United States

Contributor Level

Total Points
80

1 Review by Joshua

  • Carwise

10/13/21

I recently was the victim of a hit and run. My insurance suggested classic collision in aloha as a place to fix my truck. I took my truck there he told me it would take a while because it covered and parts or whatever and we left it at that. About 2 weeks later I get a call saying that my truck had been fixed but that the mechanic had wrecked it on the way to parking it outside of the shop. There is no apology there is no hey sorry for the inconvenience just to hey we wrecked your truck again we're going to fix it and we'll call you when it's ready. A part of me really wanted to take it to a different shop have them scope out the damage and then you know go through this process again because I wasn't sure that they were telling the truth. But I went ahead and let them fix it and came to the shop and they said they had it done. Again no one apologized for the inconvenience or for the fact that they wrecked my truck. My truck was filthy on the inside and it had a horrible smell. I would send a survey a few days later to ask me what I thought of the experience. I responded to that survey about the same way I'm responding to this review right now. I went on carwise a week or so later to look at the reviews. It says there are no reviews done for classic collision aloha. Shame on you carwise and double shame on classic collision aloha. There website starts off with how important the customer is, bold face lie. I wouldnt have even been upset if they would have apologized. Terrible shop.

Tip for consumers:
That this site is bogus too. I uploaded a reciepts wrote practically a novel of a negative review and it's saying that my credibility is low. I have proof of everything. I even have the voicemail telling me they wrecked my truck with absolutely no apology.

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