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Everything about ID.me is horrible. Text SMS not working, very frustrating. They need a lot of secure information in a very specific format that is frustrating to supply, and then when the digital service inevitably doesn't work, you are forced to join a video call to verify your identity. All required to verify your unemployment information. 0/10
* ID.me attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Joshua C.'s review of ID.me earned 12 Very Helpful votes
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I fixed multiple account issues. Verified I'd now stuck in loop of " somethings not right/...
Concept is great. Hard to get to IRS signin acct. Hard to use a security app like 1Pass due to...
Hello, we are sorry to hear that you've had a frustrating experience with the identity verification process. We are here to support and help resolve your issue. If you would like our assistance, please send us an email at sj.support@id.me. We hope to hear from you soon! IDme Social Response Team