Josh R.

I made a pretty big order which had included a $300+ watch. I received the package, box damaged and looked like it has been opened. Upon opening I had noticed the watch box had been tampered with and to no surprise the watch wasn't inside.

I contacted ASOS and post to try and resolve the issue. Post wouldn't do anything unless ASOS asked for it. I sent photos and described what happened and was told they put in a refund. The next day I got an email saying my account had been deactivated for fraudulent activity and that no further contact will be made by me. I'm still trying to fight it but getting no where.

Long story short ASOS stole $300 from me and made no effort in an investigation. I've bought from them multiple times so to be treated like this is unacceptable. I would not buy from here if my account was still active and advise others to do the same.