Thumbnail of user joshn44

Josh N.

1
Level 1 Contributor

Contributor Level

Total Points
301

3 Reviews by Josh

  • Entertainment Earth

4/9/19

The price I paid for my Funko pops and the outrageous shipping cost you would think you'd get it in less than a full week, but no. You would think they could put a little packing in for protection but no. When I emailed them about this issue I got a generic response about their great only 1% return rate and I shouldn't worry. Of course the next item that came was damaged from banging around inside the shipping box that had no packing at all. If I send it back I get a refund and then put on back order for a replacement which is just a hassle.

  • CapsuleCorpComics

1/1/19

Took a week to ship, and never responded to an email about it. Then they kindly sent the order incomplete without even emailing me that one item wasn't sent, they just refunded that item even though it showed in the shipping order. Then on top of that some items were damaged. Customer service is nonexistent, and shipping was outrageous. First and last time I will ever do business with this store again.

  • DeepDiscount

4/9/19
• Updated review

Got many of orders of in stock Funko pops with no issues, but when receiving one that was destroyed and not during shipping either, they wouldn't replace it even though they still had it in stock and then took forever to refund. At the same time, after months of waiting for 5 different back order items (THAT THEY TOOK MY MONEY FOR UPFRONT BTW!) they got cancelled with no explanation of why? The funny thing is I could just go back on there and order those same items still showing back order. That is a scam in my opinion if they take your money but can't tell you even an estimate of when it will come.

Good Experience
1/10/19
• Previous review

I have got multiple orders of Funko pops from them, and one order was for 30 pops. All my orders have come very fast, and in good condition. I will continue ordering more.

Josh Has Earned 17 Votes

Josh N.'s review of CapsuleCorpComics earned a Well Said vote

Josh N.'s review of CapsuleCorpComics earned 4 Very Helpful votes

Josh N.'s review of DeepDiscount earned 2 Very Helpful votes

Josh N.'s review of Entertainment Earth earned 8 Very Helpful votes

Josh Has Received 2 Thank Yous

Thumbnail of user km435
K M. thanked you for your review of Entertainment Earth

“I agree with you, 100%! Entertainment Earth lacks transparency, nickels and dimes it’s customers for everything, ESPECIALLY with shipping costs, has extremely poor customer service, and does not represent companies (like Hasbro, Funko, etc.) well.”

Thumbnail of user sheilac146
Sheila C. thanked you for your review of CapsuleCorpComics

“Thanks - I just had a horrible experience with them.”

Josh doesn’t have any fans yet.

Josh isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user alanac101
12/18/23

Worst customer service ever! Paid for an item over a year ago and still haven't received it or a...

Thumbnail of user briant1766
10/16/23

I placed a preorder for an item right when it first got put up with in a day or 2. Now the item...