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J M.

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0

1 Review by J

  • Extreme Restraints

11/5/16

I have made 5+ (totalling over $1100) orders so far and have never had any issues.
On some of the super cheap items I have ordered were not great quality, but I always believe that if you order something worth $6 and many other similar products are $30-40, there is a reason for that, sometimes its just a gamble that pays off, sometimes doesn't.
I've asked many questions about products before ordering to make sure I get exactly what I want, if the item is of value, they are always quick to respond (within a few hours generally) but are super friendly. Sometimes, certain things are the buyers responsibility to know and understand (such as import taxes). I find that any time I have had an issue (item not received, a simple human error generally), I email them, let them know and in the past they have investigated and refunded or offered to reship. No point in getting upset, I make mistakes in my job, so they are entitled too also.
Lots of negative reviews on here for XR, but I couldn't possibly have a bad things to say about them. I'm already working on my next order and I don't anticipate any complications with that one also. Every order I have made is very well packed and discrete.

Tip for consumers:
your BOUND to come back ;)

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Customer-Service M.

Thank you so much for your positive feedback! We strive to provide exceptional customer service at all times and we are always willing to work with our customers to provide a satisfactory experience.

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