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Josh K.

Devon uk

Contributor Level

Total Points
80

1 Review by Josh

  • Ebuyer

12/6/21

After a big issue I had with ebuyer about 5 years ago where I was refused a refund for items broken on arrival as I didn't open the box infront of the courier to check?!?!, I said I'd never shop with them again, if only I'd of listened to my own advice!

I ordered the parts for a new PC I'm building (they were the only ones with most of that parts I needed in stock or I would of gone somewhere else... We'll get back to that later). So everything but the ram was ready to go and in stock, the ram was to arrive with them 5 days after my shipping day, so I expected to wait an extra 5 days, no biggy. What actually happened was the day before shipping the ram arrival date changed to over a month away (halfway into january: I made the order at the end of november around black friday for a christmass gift). The GFX card and the case I had paid for also suddenly went out of stock aswell, so they are selling items twice, and making some wait till the next lot come in. I wouldn't mind if they guaranteed it would be in stock for when my ram arrives and ship it all together, but I was told it may well be the case that the ram comes in and there's no case or grafics card to send me, delaying my order past the already month and a half I would of been waiting at that time! When they sell the ram to someone because my order isn't ready when ot arrives and the gfx card and the case finally come into stock then what? Smh

They have such bad stock management and are esentually selling people out of stock items, as they will sell it to someone else if not all your items are ready to go and make you wait. You're suposed to allocate items paid for to an order and put them asside till all the parts get there then send it. Not be all shady and sell someone else something that someone already paid for, because another item on their order isn't in stock when it was suposed to be right? Such a greedy way of doing business imo.

Welp, looks like we'll be having Christmas in febuary here...

Tip for consumers:
Don't put any preorder items on the same order as other items as it could delay your whole order for months!

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