Why is it so difficult to get what you paid for. I designed my labels using your templates. When it came time to print the labels, I was redirected to PDF the file which shows up with an Avery extension. You know damn well that saving a file with an Avery extension will not be accepted by any computer for future use. If I choose not you allow you in my business than let it be just that. I designed my labels, and if I don't want you to print them for me, release the file!