I have also very bad experience with them. I placed an order online on December. And the order was cancelled from their site telling that the item is not available in stock, and they will refund my money. Since December I keep calling them everyday, not a single time they called me and they didn't even apologized for what they have done. The last time I talked to them was on February, and at that time they told they will refund in 2 days,since that day I wasn't in touch with them.Just today I remembered my refund and wanted to check with them but the phones are off and website is not working either,the last update on their website was on February 29, so I think they stole everyone's money and closed. I hope Allah will punish them one day. I don't have anything more to say.