Josh B.

DO NOT USE PASSPORT SERVICES. Their service was going to take LONGER than just going to the post office. The 50$ charge that they say is not refundable (in the fine print as they do not tell you up front that this charge is not refundable) they claim is a fee that they pay to the government that the government won't refund, well it turned out that that $50 is actual paid directly from the customer to the government so US passport now does not such transaction. Additionally, the $70 that they do refund if cancelled within 2 hours was never refunded to me. They stole off with $120 for their misleading and unfair policy. My credit card company was not even able to dispute any of this. There is no one to talk to at passport now as they do not have managers or any higher ups, just rude phone operators.

I highly recommend using a different service or just goin to the post office, they will do their best to get you your passport when you need it.