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I totally failed to pick the right dates when I booked my hotel in Italy. Customer service worked with me and the hotel, despite a bit of a language barrier, to rectify the situation. Much obliged!
Josh B.'s review of Reservations.com earned a Very Helpful vote
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Yeah... that is a convenient place if you want to book a hotel and you didn't do that when booked...
I was all set to write a scathingly negative review due to the mishandling of a customer service...
