Jose V.

I will never again use FedEx services!- this company is garbage! They knew the delays ahead and yet they took customer's money for services they couldn't fulfill. In my case was overnight shipment, and 10+ days later no sign of delivering! Shame on FedEx! Return customers money!. They have been on the downhill for a while now, with delays, damaged, lost, stolen shipments, etc., but now they are blaming the weather for the huge delays and their Fxxups! For how long are they going to be pulling on that excuse!... whatever you do, do not use FedEx! And if you need to send international always use DHL, you can never go wrong with them!

I placed a large order of 6 items with Lord and Taylor on 11/20/20 just before they shutdown their website and customer service support. After more than 3 weeks, I have only received 1 item from the order and I have no idea how to get them to complete my order or refund my money. I have placed a complaint with the BBB, but they responded saying that they shipped the complete order in different shipments but fail to provide tracking information besides the one with the 1 item shipped. I submitted a dispute with my credit card company but that will take a while. I am extremely frustrated and pissed at Lord & Taylor. Shame on you L&T for stealing from customers!---I see a lot of complaints about the same issue, Lord & Taylor needs to be held accountable!