Customer service is going to lure you to subscribe to a $20 per month membership by offering a 2 week subscription for $2. They manage their clients are certified by making them pay a $24 fee to have a background check done. Can't afford it? They let them go to dumb suckers homes until they pay to have the background check done, putting at risk everyone who desperately needs work done, but the site is greedy.
When you attempt to log in, you can use the same password and username, and even change it and immediately enter it precisely as you chanted it AND use copy and paste to do so, and their service will block your access. This sequence of events occurred to me on two different occasions and instead of fixing the issue, the staff member not only terminated my account, she blocked my ability to sign up again from my phone number and email address. When I requested a refund for the services they never provided me with, and received no response after 2 weeks in email or phone call, I know giving them any money was a huge mistake and regret doing so. DO NOT GIVE THEM BUSINESS! THEY TAKE YOUR FINANCIAL INFO AND DON'T PROVIDE SERVICES AND DON'T PROVIDE REFUNDS WHEN YOU SHOW THEM HOW BADLY THEY ARE SCREWING UP!