I was extremely skeptical when I ordered from them, because of all the bad reviews. But their scorpions were on sale. And they gave free shipping over $100. Normally every online pet delivery is $40. So I couldn't pass up the sale and took a risk. They arrived on time and all 11 of the scorpions were alive and very active, beautiful even. I ordered 2 of the same breed previously from a different site, and they were small, one was damaged, and they cost me $80 including the shipping. These from reptile city were huge and had massive claws! They were packaged individually in deli cups with air holes surrounded by newspapers. The only thing missing was the styrofoam padding around the box, other than that it was a great unboxing experience. I am still amazed that they have such poor reviews. I even spoke to Felton the owner himself, and he is a man of his word. He assured me they will be in deli cups rather than a bag that I've seen on YouTube videos about them. Perhaps they really made a change for the better. I couldn't be happier with this purchase. What a steal 109.99 for 11 big Asian forest scorpions.- Joe