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Joseph W.

Contributor Level

Total Points
91

1 Review by Joseph

  • Kinguin

2/2/19

DO NOT WASTE YOUR MONEY!
My Windows 10 Pro key does not work. I reinstalled a fresh version of Windows and it will not accept the key. There is no option to activate by phone as is stated in the instructions. There is no customer service, only a computer to chat with that does not understand the problem. DO NOT WASTE YOUR MONEY!

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John S. – Kinguin Rep

Hello!
We're very sorry that you are displeased with your purchase. Please rest assured that our LiveChat is available 24/7 and our Agents will be always ready to assist you. If you have an issue with a Windows key, and you wish to be transferred to a human assistant from the bot conversation, please simply type "transfer".
Please also provide us with your order number, so that we could look into the issue for you.
In case of any questions, please feel free to contact us again anytime.
Kind regards,
Pola

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