Ameriglide wanted a large deposit right away to "start work" on a custom stairlift that they said would be delivered in 6 weeks. I have them $2,500 the save day. More than 2 weeks went by and nothing happened, so I emailed and called to cancel and get a refund. Crickets. Nothing happened until I called and spoke with someone else. Then I got a call back starting they would "start the refund process". Waited over a week for that, then disputed with my bank. Still waiting. Called another company and they showed to take measurements the next day. Obviously there is a difference in companies when it comes to customer service.