I had a 10:30 appointment at pep boys located at 4164 N Milwaukee ave, Chicago. I arrived at 1020 am for a simple oil change and tire rotation. It took two hours for a oil change and after I arrived home found out that my tires were not rotated as stated on my receipt. The best part is they were not busy, and when I called about my tires not being rotated I was told the technician stated the treads wore evenly and the tires did not need to be rotated. Store #1497 work order#*******