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Joseph S.

  • 1 Review
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Society

Member since October 2020

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1 Review by Joseph

10/8/20
I have try the trial period offer on myheritage.com, there are a lot of useful feature and so many opportunity to make and have a prompt family tree, unfortunately I have no time to use the pro version features therefore it is not worth for me at full price so I cancelled the trial. But due some kind of bug in the machine, the full price of the pro package charged on my paypal account on the last day of the trial. It can be since only those cannot miss who are not work. So I contacted with myheritage support on Messenger. I asked to refund and explain what was happened, they ask me to provide paypal recipe, then immediately help my problem. So The whole process did not take more time than write this review.
I experienced very very prompt and helpful support, so I can recommend to everybody a try, I'm sure the help desk can find a solution for any problem within seconds. I wish this kind of customer support for every service provider.
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