I use ticket master quite a bit but do not buy insurance through them it is not worth the money because it doesn't cover bad weather, we had one of the worst snowstorms in the east and roads were closed or extremely dangerous to drive on. Even the Governor requested that people stay off the roads, but the insurance that you purchase from ticket master does not cover that so I lost the tickets and the money that I paid for the insurance. DO NOT PAY FOR THE INSURANCE, IF YOU DO READ IT CAREFULLY.