I went to book a room at the same site that I always do only to find out by the hotel on arrival that it was book through this third party site. Then comes the credit card statement. I apparently paid for two days that I was not there due to early check out due to being called to another job site by my company. After finding out that I paid $819 for 5 nights and the hotel was only paid $617 for those five nights. According to this site their reservation charge was only $15. Where did the rest of the money go that the hotel didn't get paid? So on top of that almost $200 and the $244 for the two nights not used, they got me for close to $450. Now I have to pay that money out of my pocket to my employer because I can't expense more then what the receipts show. After calling customer service, which was no help, all they had to say was that because I checked out early, they were not liable to refund any money. Getaroom.com IS A RIP OFF THIRD PARTY SITE. Hope your plans don't get changed cause you will not get any money back. I am going to write a review on everysite that I can about them