Kevin J.

I ordered a part for my freezer. Took the part out and compared it to what I had but found out it was a part of a bigger issue. Ended up repackaging the part and shipping it back to them for a refund. They received my part of the 18th of October. I tried to inquiry about my refund and their customer service told me to wait 7-10 business days for a refund. I waited 11 business days before contacting them again and saying there has been no refund or update given at all. They responded again saying they will email the refund department and that it will take another 3 days to get a response. That was 4 days ago! I still have not heard any update pertaining to my refund. I really wish I would of looked up this company and read the reviews before purchasing anything from them. BE CAUTIOUS when dealing with this company. They can be VERY shady.