Great fast shipping. Have been looking for other websites besides Amazon to buy from and this one is great! In Chicago and ordered Monday morning and received Tuesday afternoon with free shipping. Im becoming a regular to this site with anything concerning my dog, fish and bearded dragon.
Hello Joseph, thank you for your feedback. We are sorry that FedEx failed to deliver the package to you by 12/23 as promised. We do see that the package was marked as delivered on 12/24 - we are happy to see it was at least received before the holiday. Our systems do show that you have been provided with a refund for $65 per our GTGT program guidelines. Although the item was received before Christmas, we will honor our commitment and it will be our pleasure to do so. Please let us know if there is anything else we can do to make this right. Sincerely, Sarah B.