Joseph E.

Beware of Cerebral.com! Their system is designed to get your credit card information before you have chosen services. Even if you do not want medication, you will receive a call from a medication specialist so they can charge you for that service (even if you tell the interviewer that you do not want medication). If you make an appointment to speak with a counselor, you will immediately be charged for that future appointment. Cancelling the appointment does not reverse the charge (even if you cancel more than a week in advance). Requesting a refund gets a reply saying they are sorry but their system does not permit refunds. The whole thing is a fraud to charge you whether you choose to use their services or not. I have complained about them to the Better Business Bureau (where they already have a grade of F). I will update this review if Cerebral.com finally responds to my repeated requests for a refund.