I put a 9000 lb lift on order and since we are rebuilding our house from lightning strike they were storing it. Recently they said they couldn't store it but could drop it off and install at another date and full payment needed to be made at drop off. I purchased a money order for the amount and scheduled someone to be there for drop off due to being on vacation. I was told it would be between 8 to 9 in morning. My person making the payment was there from 8 to 1030 with no one there. They called and said it would be later in the day before they would be there and the person I had to make the payment couldn't make that time. They cancelled my order and very sarcastic on the phone terrible business and customer service and would give 0 stars if I could