Joseph B.

Since I noticed that people associated with MyFlightSearch.com post obviously fake "Great" "Easy To Use" "Good So Far" reviews with no information to try to push bad reviews like mine down and off the first page I will repost my experience as a warning to other people who stumble unknowingly past this booking site that is used by West Jet to book their tickets. As stated earlier I recently booked two tickets for Christmas through MyFlightSearch.com and received confirmation that my tickets had been booked along with an email saying that I will need to send my credit card and drivers licence photo which I did (though I found this request rather unsafe) I did this immediately the same day Sept 10th. Then I noticed days later that I hadn't received boarding passes so I called them directly to find out why. Their response was that I had taken too long to send the information(credit card/drivers licence) which was a lie because I sent it the same day Sept 10th. Then they tried to tell me that only one person was booked but not two because I was late to send the info which doesn't seem logical if both tickets were confirmed and paid so why would they only book one but not two it doesn't make any sense. Then they tried to say they will sell me another more expensive ticket instead. When I said I'm not going to pay more due to your misleading business practices the agent just hung up on me and canceled my reservation completely without my consent to do so. This was my first and last experience with this shady and dishonest company. Just a warning people to stay completely clear of this one. What's worse is because I don't trust this company I'll have to cancel my credit card since they have photos of it along with my drivers licence.