Thumbnail of user josephb2326

Joseph B.

South Carolina, United States

Contributor Level

Total Points
80

1 Review by Joseph

  • Sleep Number

5/14/22
Verified purchase

I PURCHASED A SLEEP NUMBER BED FROM THE BLUFFTON-HILTON HEAD ISLAND SOUTH CAROLINA SLEEP NUMBER STORE. THE SALES REPS WERE GREAT BUT THE PRODUCT IS TOTAL JUNK!
WITHIN A WEEK OF DELIVERY THE ELECTRONICS FAILED AND THE LEFT SIDE WILL NOT HOLD AIR.
I TRIED TO GET A REFUND BUT THEY REFUSE TO GIVE ME BACK THE DELIVERY FEE! WISH I HAD A BUSINESS WHERE I COULD CHARGE SOMEONE FOR A FAULTY PRODUCT AND GET AWAY WITH THIER MONEY AND NOT STAND BEHIND THE PRODUCT! I SPENT $1400 FOR A MATTRESS THATS TOTAL JUNK AND NOW I GET THE PLEASURE OF SLEEPING ON MY SOFA!
SLEEP NUMBERS RESPONSE WILL ONLY MAKE YOU REALIZE THEY ABSOLUTELY DO NOT CARE ABOUT THE CUSTOMER THEY JUST BASICALLY ROBBED OF THIER HARD EARNED MONEY! THEY EVEN WANT TO CHARGE YOU $200 TO PICK UP THEIR FAULTY PRODUCT!
ANYONE THINKING ABOUT SPENDING YOUR MONEY HERE BETTER STEP BACK AND THINK HARD ON THAT THOUGHT…
YOU HAVE BEEN WARNED! PLEASE PASS THIS ALONG TO ANYONE YOU KNOW THAT IS THINKING OF BUYING A NEW MATTRESS.

Products used:
Cannot use… broken

Service
Value
Shipping

Joseph hasn’t received any votes.

Joseph hasn’t received any thanks yous.

Joseph doesn’t have any fans yet.

Joseph isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user abodenhamer.lcswc
3/22/24

The beds are designed to have multiple critical failures as soon as the 1year warranty expires. I...

Thumbnail of user kimberlyv799
3/19/24

We bought our sleep number I8 king size split in April of 2021, since then we've had to replace...