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I got a car reservation in the time of COVID for my wife to visit her father, who is ill, via Priceline with Easisrent. Her plane was late arriving from Dallas, and the office was closed after 10 PM. She went to pick up the car the next morning, and they wanted twice the fee, saying they had canceled the reservation because she did not show up. I had called informing them of the delay, and they said no problem. Priceline needs to vet their vendors better. Ranked the worse car rental agency in the US, why would Priceline use these crooks?
Tip for consumers:
Do not use this and be very careful of Priceline. Priceline has no way to enforce what they sell you. However, if where you live has a "Small Claims" court you may want to do a 20-minute Zoom court trial against Priceline showing their colorful "Price Guarantee". My wife will be asking for her Hotel costs for the night as the Priceline reservation noted her flight numbers and the difference in rental car costs. Perhaps if enough of us do this we can stop this by Priceline.
Products used:
Went with HERTZ and used my business account
Joseph B.'s review of easirent.com earned 3 Very Helpful votes
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