Joseph A.

Garbage! Don't waste your money or your energy! They're scam artists! I chose one of the deals for the system to select a hotel within the filters I set and it gave me a hotel outside of the parameters. I know that the system will choose from several options for you, but I would expect for them to at least honor the requirements that you set. I called to get a refund and even spoke to the manager, and they didn't care! I explained that they gave me a hotel outside of the filter requirements and they just kept saying "sorry all sales are final." Then they deferred to the hotel's non-refundable cancellation policy and said to check with them for a refund. Really!? (as if I booked with the actual hotel). Then they offered to give me "hot dollar" credits and only after charging me a cancellation fee. So there's still no accountability! It's like ordering a sweater online then getting a shirt instead. Even though you consent to receiving any sweater, don't give me a shirt and say "sorry, no refunds!" Totally fraudulent!