Joseph A.

We booked 2 first class tickets to Buffalo through these crooks. The seat assignments were all set, so we were told. We called the airline to verify and they had us in different seats. Called Cheapoair they told us it was to cost another ten bucks to secure the original seats. ( sound like extortion to you?) Then Cheapo told us the connecting flight at Ohare stayed on the same plane. Great, since my wife has mobility problems and is legally blind. Come to find out from the airline the connection was on a different plane, and they couldn't tell us which gate until the day of the flight. Finally we find out that out of the $1600 total bill they get to keep $200 of it. Travel agents never charged and gave ten times better service.