Awful service, this will be the last time! Twice failed to deliver my business card on the agreed date and time. I wasn't notified of any changes and what they do is resend your order summary with a different date (watch out for this - call and complain) - no reasons why they couldn't, no apologies, no incentives i. E. 10% discount as a gesture of goodwill. As a result i'm flying off tomorrow without my business cards and felt I need to make people aware.
After my first call, they explain my order needed to be reprinted, which is fair enough you have a quality control in place, but why would it be delayed by an entire day? Its only 250 business cards! Nonetheless, i was promised a 'pre 10:30am' slot for next day delivery and again they failed to deliver on that - this time it was there machines which were down. Again, it took for me to call and find out the problem. At this point they should be grovelling, giving me discounts or some credit to show incentive. ASK FOR A REFUND!
If it takes day four days to deliver a meager 250 business cards, then I will not be ordering from you again!