This company is well known for taking customers money and never shipping product. My guess is they do just the bare minimum to keep them from closing down completely. Maybe they're one of those businesses that are only open for a tax write off or to smuggle drugs or something. You know, one of those legit businesses that aren't really legit just for show so the drug dealers can hide their $#*!. I don't know. It's insane though that SO MANY PEOPLE all across the internet have complaints about this company yet nothing changes and they're still open. Bizarre. Child sex trafficking is another thought. Either way stay far far away from this company and it's crooked associates, Jennifer in customer service is an absolute piece of garbage and her manager Eric is probably banging her because after I complained about her to him, she called me immediately after, harassing me. I told Eric the manager about her behavior and his solution was to apologize for how I felt about the matter. LIKE WHAT?!? What kind of $#*! show are they running here lol