Thumbnail of user josefm28

Josef M.

Contributor Level

Total Points
80

1 Review by Josef

  • Zenphoto

5/31/18

I placed the order on Jan 7,2018. Payif via Paypal.

On Feb 5,2018 I asked for the delivery status. Answer: "Your order has been shipped out from our destination and currently in transit phase.We will send you your tracking info when it is generated in the system of Courier Service. Your order was delayed due to high demand and external factor."

On March 10,2018 another request for update and shipment number. Answer: "Your order is currently in transit phase and moving towards it's destination. Your tracking number LP*******5817"

On May 6,2018 next request for update since the tracking number doesnt exist. Answer: "Thanks for your email, Hope you're doing great. We extremely apologize for the inconvenience you have had so far, But it seems like your order has unfortunately been lost during transit and our company tried its best to make this shipment possible but unfortunately we couldn't get it recovered, Now the company has decided to reship its replacement on fast track basis. Don't worry we are preparing the reshipment of your lost order. We highly appreciate your cooperation. All we need is your approval to let us go ahead for a replacement for free of cost and that to of fast track basis. "
I asked for new tracking number...

On May 25,2018 I sent a reminder to send me the tracking number. Answer: "Thanks for your email, Hope you're doing well. We are sorry you did not receive your package as promptly as you expected. We experienced an unusually large number of orders, which disrupted our normal delivery schedule. But don't worry now as your order has been shipped and should arrive in next few days."

I asked again for the tracking number. Answer: "Thanks for your email, Hope you're doing well. Tracking will be provided to you within next 24-48 hours."

End of story: I still dont have the tracking number and goods I ordered 6 months ago. :(

Josef hasn’t received any votes.

Josef hasn’t received any thanks yous.

Josef doesn’t have any fans yet.

Josef isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user okeyo1
Okey O. reviewed Zenphoto
2/1/19

Justin V is a scam. He never delivered this product to me. He just ripped me off $77 and never...

Thumbnail of user colleenm54
10/1/18

Finally received in March 2018. 6 months after order. Item was coming from China so took a while...