Joined JustFab just over a week ago. Boots looked lovely, I ordered 2 for £35, not problem there. Until I realised the delivery company used was MyHermes. I should of cancelled the account then and there. According to MyHermes my order was "attempted" to be delivered 3 times, non of these actually happened as i was in for the "deliveries". They then gave up saying it couldn't be delivered and went with "address query". Spoke to just fab regarding this to basically be told to wait 48 hours and i would have my boots. Needless to say this didn't happen. Rang JustFab again to say the boots had not arrived, my phone call got cut off 3 times, in the end my partner rang for me. On this attempt i was finally able to gain a refund and cancel my account, I will never be using them again.The customer service is shocking, especially since it's an American company and their customer services is usually amazing.