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Recently purchased an oven from them and customer service is terrible. The oven came damaged on the side along with a huge line on the griddle part. The movers were so disorganized and forgot the hose to connect the oven that we purchased. Their only resolution was to leave the oven uninstalled for a week or use the old hose, which is never recommended. They even damaged the kitchen floors. Customer service has done absolutely nothing to fix these issues and it's beyond frustrating at this point. If you want to save your time and want a hassle free experience, do not shop with them!
Products used:
Oven
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We are sorry you had a negative experience with Appliances Connection and that your item arrived damaged. Unfortunately, larger items can be damaged in the delivery process, as it takes a team of people to move and transport a heavy appliance from our warehouse to your home. Please reach out to our customer service team at reviewadmin@appliancesconnection.com and provide your order number so we can assist you with this further. Again, we apologize for your negative experience and appreciate you bringing this matter to our attention.
Best,
The Appliances Connection Team