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jorge m.

Contributor Level

Total Points
85

1 Review by jorge

  • ReptileCity

11/15/15

I requested some pictures for the Pastel Red Slider Turtles (c. B. babies) because I wanted to choose the one I wanted to buy.

Mr. Felton Willis the guy who promise me pictures of the pastel red slider turtles never responded me after my request.

The reptile city customer service is really bad!

I would never buy from reptile city...

Instead I will buy from http://www.theturtlesource.com or http://www.myturtlestore.com

Thumbnail of user feltonw1
Reptile C. – ReptileCity Rep

11/21/2015
Amevia
Thanks will again for looking out bro the amevia is real nice bro and thanks to reptile city staff and have a happy thanksgiving

11/19/2015
My Order
I just got my order from yall everything looks good and healthy I look forward to ordering from yall again

11/11/2015
Reptile City Order 67396
We received our order, turtles look great, many thanks, Brian

11/10/2015
HaHa Reptiles Order
Super happy by the shipping and all the animals alive thanks Felton Willis

10/31/2015
Your Reptile City Order
Thanks... i appreciate the excellent customer service... you guys are my #1... will be doing more business with you soon... and will be referring you to everyone I know practically bragging... YOU GUYS ROCK!

10/29/2015
Reptile City Order 66702
Thank you for the replacement order. All was fine with this shipment and the lizards are now feasting on the many annoying crickets in our yard - we hope!
We appreciate you taking care of this so quickly!
Carl Muller

10/21/2015
Corn Snake Question
Hello! I ordered a corn snake a few weeks ago and it came in last Friday in perfect condition: lively, healthy, and colorful. I was just wondering how old he was when he arrived and if he had shed before shipping or not. If so, how many times?
Thank you so much!
K. Grubb
Bellarmine University

HaHa Reptiles Order 5860
10/16/2015
Hello i have to say that your service was high quality service every single animal was very strong and very good conditions i give it 10 out of 10. Thank you very much i am going to put a order before this week ends ill be putting another order up, i am very grateful very happy with the service i recommend your high quality elegant service talk to you in a couple days for the next order
Heman lopez, PR

10/14/2015
Jumbo Hermit Crab
Hey Felton, Crab just arrived, absolutly beautiful, healthy and very friendly, thanks again!
Chuck Franks

10/13/2015
Snappers
Guys thank u so much they came in healty n perfect thank u guys
Angel

10/13/2015
Perfect Iguanas
Both of the lizards are here and in perfect condition. The one looks a little darker than the other, but I'm not sure if it's from stress or if that's just how he/she was, there was also no signs of aggression. Not to sure on which one is the male yet but but thank you again for the beautiful animals. If I need to make any type of reptile purchase I'll be sure to get through you.
James Johnson

10/3/2015
Re: Reptile City Order 65945
Mr. Willis, I just wanted to let you know that we got our new turtle through FedEx today and he's super cute! The birthday girl is happy! Thank you so much! Have a great weekend!
Jennifer
Sent from my iPhone

10/1/2015
Re: RETF delivery
Just wanted to say how happy I am with my purchase. The frogs were fully colored and ready for their habitat. Sleeping on leaves now. Thanks again. Troy
Sent from my iPhone

9/26/2015
Savannah Monitor
Hi Felton,
I wanted to thank you for the monitor you sent me. He/she is very good looking and appears very healthy as well. I am having some problems with it though as every time I try and touch it or something it gets very scared and runs and hides.
Thanks again,
Alec Duffey

9/26/2015
Red Sliders
They just arrived safe and sound. Cute as can be and their color and markings are gorgeous! Thank you!
Wendy

9/23/2015
Customer Email
Just completed my order with the albino PAC man frog. I am very satisfied with the quality of your reptiles and prompt delivery. I will send you pictures of my classroom terrarium. If you ever get alligator snapping turtles, please email me.
Thanks,
Joe Bagley
Sent from my iPhone

9/22/2015
Thank you
We received our baby western painted turtles right on time! Thank you so much. They arrived healthy and very active. Both turtles are eating and doing well. We would definitely purchase form you again.
Thank again,
Kelly

9/12/2015
Re: Your Reptile City Order
I received the iguana in perfect condition! Thank you very much!

9/12/2015
Customer Email
Thank you for processing my order so quickly and efficiently. My baby turtles arrived healthy as well as my chameleon. They were packed comfortably and showed very little signs of stress. Again thsnk you.

9/11/2015
Re: HaHa Reptiles Order 5801
I would like to say thank you Felton. The turtles came in alive and look healthy. I'm just concerned about two of them. They're eyes are swollen and are moving slow. They don't look like they'll make it but I'll try my best. How does the gaurentee work? In the worst case scenario, and they do end up not making it. Could I just receive credit on my next order? Please advise. Anyways thank you and look forward to making another soon!
Thank you so much,
Jaren Y

9/1/2015
RE: Reptile City Order 64531
The salamander babies did arrive today, a bit after noon, and the delivery man said he knew the pkg was “perishable” but didn’t realize it was ALIVE. He was kind of carrying it haphazardly! Made me nervous. But the little guys are alive and happy to be first in their water dish and now exploring their tank. Thank you for picking out such gorgeous fellows! One question that I forgot to ask was, what have you been feeding them? I feed our big guys large size crickets, but I don’t turn the crickets loose, as they are lousy at catching them. I feed them on tongs. Is this what you do, small crickets... or are they eating meal worms at this age. Or what? I would appreciate the information! Thanks, again, Felton! Jeanne

8/26/2015
Reptile City Order 64259
I received my monitors and they are great! Thanks, Cornell Penn

8/22/2015
Reptile City Order 64237
Mr Willis, thank you for sending the baby Greek tortoise so quickly. FedEx delivered him Friday morning. The packing looked good and the tortoise started walking very soon after he was unpacked. He's been eating a little, but his favorite thing is digging down into the substrate until he's completely buried and sleeping. My granddaughter and I are going to enjoy him a lot. Again, thank you.
Kathie
Sent from my iPhone

8/21/2015
RE: Hermit crabs
Hermies came and they were perfect. Thank you so much Kim :) will be ordering more.

8/19/2015
Your Reptile City Order
You are awesome! My sulcatas and my snappers are AMAZING!
Thank you so much!
N. Kirkpatrick

8/19/2015
Russian Tortoise Baby
Hi Felton!
I received the tortoise today! He is in perfect shape and so adorable! Would you be able to tell me a little about him? Such as when he was born or about how old he is? Are there any special foods I should be giving him?
Thank you,
Kayla

08/16/2015
Reptile City Order 63865
Hey Mr. Willis I just wanted to let you know I received my order of 1000 super worms and the almost 3 foot blackthroat monitor I got from you the other day has been slamming them. He is a great eater and I love him. He is awesome. He is like 30 inches long and I was wondering if you have any idea how old he is? I am very happy I ordered from you and will be ordering from you a lot in the near future. Thank you very much for everything you are awesome! Thanks, Jeremy and Crystal

08/14/2015
Reptile City Order 63894
Thank you Mr. Willis for delivering the pet scorpion healthy and alive in a manner that was both convenient and safe. My desert hairy is both active in body and appetite. Excellent communication made receiving my package easy and picking it up at the office was so much more convenient for any working person to mange over any other method by which one might take possession of there package. When I first contacted you I recall feeling that you were a bit gruff or curt. However this should not disaude people from doing business with your company. Because the live pet sitting in my terrarium is proof positive you get the job done. Best Regards, Brett from Michigan

08/12/2015
Adult Bearded Dragon
Thank you Reptile City for sending me such a healthy Bearded Dragon. As someone who has owned many bearded dragons in the past, I know that the dragon I received has been taken very good care of before I received him. This animal is also very comfortable with human contact. I look forward to ordering a female Bearded Dragon in the near future. Corinna Campbell in South Dakota

08/06/2015
Tracking number
Good Morning, I just received my bearded dragon and Im very please with it. It ate imediatly and running and alert. Thank you and I apologize for any misunderstanding. Again Ive never had any problems with animal DOA when I use you guys for my reptile choice. Again thank you and hope to do more business.
Vicente Stitt

08/02/2015
Re: Baby bearded dragon
I have just received the replacement bearded dragon he seem to be doing way better then the last, I am glad to have done business with you Thank you, Carlos Fierros

07/31/2015
Re: Hermit Crabs
Thank you Felton. The crabs were just delivered to my son & his kids are so happy.
Cheers!
Alexis

07/30/2015
Re: Reptile City Order 62857
Hi, I received the Map Turtles today as you promised. I’m more than happy to have three very healthy ones. Please accept my thanks and appreciation.
Vic

07/29/2015
Delivery
The red-eared turtle I purchased has arrived safe and sound. This is a healthy specimen with a firm shell and clear eyes. Thankyou. - Rick Spoo

07/26/2015
RE: Reptile City Order 62528
Thank you so very much for promptly correcting our order and sending the new turtles. They look healthy and the proper size and absolute love their new home in our pond. I will definitely recommend you.
Have a wonderful day
Wayne and Valerie Mohrlein
Colchester, Conn.

07/25/2015
Adorable Turtles
Thanks for the quick shipping. We received the turtles today. We got your email in the morning and had been waiting for a package to show up on the porch. They are adorable. They seem to be doing OK, both are alive but not very active. We added them into the aquarium with the basking light and gave them some ReptoMin. Thanks!
Vicky

07/22/2015
Re: Reptile City Order 62140
The toad arrived alive and healthy. Thanks.

07/22/2015
Re: Reptile City Order 62589
Thank you very much for the very nice bright and colorful iguana hatchlings. Eating collards and butternut squash. Received them at 11am eastern time.
Ashley K

07/22/2015
Re: Reptile City Order 62381
The frogs arrived safe and sound and earlier than expected. Great packaging. Thank you for your help in getting them here safely.
Rhonda

07/21/2015
Re: Your Reptile City Order
You guys rock hope i have a beautiful baby breaded dragon in my hand from you guys thank you

07/21/2015
RE: Reptile City Order 62474
Chameleon arrived in good shape today. He's not drinking yet, but he is eating. I was not able to catch the shipment at the dist. Center. Thanks for suggesting it, though. My son has been working on a set up for months, growing plants, and gathering all the paraphenalia needed to care for this reptile. He's been reading up on how to reduce stress in chams, etc. So getting one that died in shipping was particularly sad.
Thank you for getting us another critter at your greater expense.
Inez Aultman

07/18/2015
Re: Reptile City Order 62281
Mr Willis and reptile city team,
I received my creamsicle corn snake and it looks healthy, and really active and curious. Very easy to order, and received it the very next day after my order was processed. The team was also really helpful in explaining any questions I had. I would highly recommend reptile city and I look forward to doing business again with you in the near future. (5 stars)
Thanks a lot!
Sincerely,
Nicholas Moulinos

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