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JORDON H.

Contributor Level

Total Points
90

1 Review by JORDON

  • ebookers

11/11/15

DO NOT I MEAN DO NOT BOOK WITH THESE GUYS.

STAY AWAY, I BELIEVE THE REVIEWS ON THIS WEBSITE ARE ALL FAKE.

WORSE CUSTOMER SERVICE AND COMPANY. I HAVE USED MANY OTHER COMPANIES BUT THIS COMPANY OH MY GOD.

I MADE A LAST MINUTE BOOKING, THEY TOOK THE MONEY FROM MY ACCOUNT AND THE CANCELLED MY FLIGHTS, I CALLED TO FIND OUT WHAT HAS GONE WRONG. THEY SAID THAT CARD PROCESSING ERROR. SO I ASSUMED MY MONEY WILL BE BACK IN MY ACCOUNT SHORTLY. I SPENT OVER 2 HOURS CALLING IN BETWEEN MY BANK AND EBOOKERS TERRIBLE CUSTOMER SERVICE TO SEE IF WE CAN RESOLVE THIS. THE BANK SAID MY MONEY WILL BE REFUNDED IN 10 DAYS TIME...
AND EBOOKERS SAID THEY WILL NOT CLAIM THE MONEY YET THEY TOOK IT...

I MADE THIS BOOKING FOR ME AND MY FRIENDS NOW EVERYONE'S HOLIDAY IS RUINED BECAUSE THIS COMPANY. MY FRIENDS ARE SO ANNOYED AT ME ( YOU SHOULD HAVE BOOKED DIRECTLY THEY SAID) WHICH THEY ARE RIGHT... IF THIS REVIEW JUST STOPS ON PERSON FROM USING THIS COMPANY I WILL BE OVER THE MOON. WORSE SERVICE AND I WILL NEVER EVER USE YOUR COMPANY. EVEN IF FLIGHTS TO THE MOON WAS £1 I WILL NOT USE YOU AND I WILL TELL EVERYONE HOW BAD YOUR SERVICE IS.

JORDON Has Earned 10 Votes

Jordon H.'s review of ebookers earned 10 Very Helpful votes

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