I bought tickets and delivery instructions said to pick them up at the box office. When I got to the front of the line I was told they did not have my tickets. I called the help number for Vividseats and was told to call Greg. Greg told me to get in the box office line that said "disputes" when I got to the front of that line they said they didn't have my tickets. I called Greg again and he went in the back and got a box and pulled out my tickets. Poor communication and process and I missed the first half of the game