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JORDAN J.

Contributor Level

Total Points
83

1 Review by JORDAN

  • CardPool

8/2/17

Attempted to purchase gift cards for an anniversary dinner twice. The first time, a day after I placed my order, they notify me that their "Risk Assessment Team" decided to cancel my order. I message their support and let them know that I am trying to purchase the gift cards and to let me know what to do to avoid having my order canceled again.

I attempt to purchase the gift cards a second time. I receive the same notice that the order was canceled, and then a day later, support messages me to say that they apologize but can't do anything about it.

I ended up paying full price on the anniversary dinner because I had spent about a week back and forth with them, and it was time to cut my losses. Bad experience, reflects poorly on the company.

Service
Value
Shipping
Quality

JORDAN Has Earned 3 Votes

Jordan J.'s review of CardPool earned 3 Very Helpful votes

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