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Verizon loves to sell you things but not actually deliver. I pre-ordered a device on September 7 2020. The phone came out on September 18, as everyone else in the world who pre-ordered got it when it came out. I thought it was weird I didnt receive any emails so I contacted support TWO TIMES and they assured me everything was in order. Only then to not only not get the device when it came out but its still "processing" 3 days after launch. So now instead of going into the store and getting the phone today, I have to wait several days for now they finally decided to ship the phone and not tell me why at all it wasnt delivered when it was supposed to. I'd literally recommend any other phone carrier. Verizon seriously sucks.
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Hello, managers or Verizon users. I recently had the worst experience of switching to Verizon...
