Tried to cancel my service a week before it was supposed to be renewed because it barely worked and I quit playing the game, still no answer to this day. Well, a week later they charged me, and yet it hasn't even been running this whole time, wrote a new ticket to their support about them charging me, continued to be ignored. I wrote them a new ticket 6 days ago, about a PayPal dispute, in which they had to have responded to PayPal as it was settled IN THEIR FAVOR, despite it only working for 16 of 31 days the month prior, and me having to do 90% of the work when I was paying an extra 100 dollars for someone else to run it, and it never has ran this month, I actually reinstalled the game to check. Honestly this just topped the worst experiences I've had with any company.
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