OK so I had an amazing experience with SSENSE. I ordered my package two days before I absolutely needed it (procrastination at its finest lol). SO i was super nervous to not get it on time... I got priority next day shipping but noticed there was a 2 day processing fee. I called them the morning after to inquire and they answered ALL my questions and confirmed that due to my location I should get the item in 24 hours. I followed up with them via email and they personally were updating me on the status of my shipment. AND I got it on time. The item I ordered (Off-White Belt) was in a box wrapped in tissue paper and bubble wrap so it was super secure. The belt itself is beautiful, had all of the tags still attached and was in mint condition. I REALLY recommend SSENSE and will 10% use them for online shopping in the future :)