JS H.

I purchased FFXIV yesterday from this site and within 20 minutes received an email asking for my photo ID for verification purposes. Up till here, everything was good. However, after I sent them my photo, they replied saying they could not process the order due to mismatch in information and cancelled my order without working out a solution!
So I had an online chat with the agent, asking her what exactly the problem was and what I could do to verify my identity. She was being very ambiguous throughout the chat, saying something along the lines of "I'm sorry, I'm not allowed to discuss that issue" or "I'm not the one in charge of verification." The whole time, she gave me half-assed answers that don't even make sense.
So I went back to the website, tried to repurchase the game and behold, they jacked up the price by $5. They had cancelled my order so that they could take orders from people at an increased price.
This is the kind of company gamecards is. They are money hoggers and customers don't mean $#*! to them.
My overall review of the website? Know what you're getting into. If the game is cheaper than elsewhere, buy it but know that they'll cancel it if they feel like it.