I dit that, they spoke with Turckcell.
The only answer from Turckcell was, we can only do what the computer says.
You can understand that this is not a right answer.
There is an English comic TV program with the name , "The computer says, "No".
The people in the shop in Finike , Sahil Yolu, refuse to take any more actions.
I take 15 GB in a other Turckcell shop, but that is not the solution.
This is the second time I buy 15 GB and turn around in circles for 3 weeks.
Nobody by Turkcell not in the shop, by phone or email can answer my simple question.
Why cant I get 50 GB data any more ?
Next year it will be Vodafone and of course a review in Holland of the Turkcell service.
And for the record I have a Camper-Van Rental Firm.
You can imagine what my advice will be, witch Telephone Provider, when they travel to Turkey.
Sent: Tuesday, March 5, 2019 2:44 PM
Offer subscription system in Turkcell stores is different than our package installation interface. In your case, we recommend you to pay a visit one of our stores and call our customer service from there. Our number can be called as 532 from a Turkcell line or
*******0000 from any Turkish service provider.
Van: Joop Triëst
Verzonden: dinsdag 5 maart 2019 13:00
Onderwerp: RE: TURKCELL
I have a Lifecell Tablet Vinn simcard.
I want to buy for the 4 time 50 GB (before not a problem),.
Every Turkcsell shop tels mee only 8 or 15 GB.
Wy cant I buy 50 GB?
The shops answer is : Wen it is not on the computer we cant sell it.
Verzonden vanuit Mail voor Windows 10
Verzonden: maandag 4 maart 2019 18:12
Your demand could not be understood. You can consult us about your line by calling our customer care at 532 (*******0000 from other operators or +9*******0000 from abroad) and dial 77 for English support.