Thumbnail of user jont326

Jon T.

Contributor Level

Total Points
80

1 Review by Jon

  • Road Runner Auto Transport

6/12/21

I contacted this company to have my two vehicles shipped from Oregon to Arizona. The sales team was super responsive and I decided to book the job. As the date got closer I wanted to talk to the salesperson who helped me. I called his extension and left multiple messages. No callback, so I decided to call the company directly. It is impossible to get thru to anyone. It says there is an unusually high call volume and after about 15 minutes it literally hangs up on you.

Finally the day before the scheduled pick-up date, I started emailing them and I got someone to call me on the phone. They assured me that everything was confirmed for pick up the next day and that the driver would call me 2-3 hours before arriving. Guess what happened the next day, nothing. Can't get ahold of the company, they are closed tomorrow. I am flying with my family to move to Arizona and I have two cars sitting in the hotel parking lot. They have already taken my money. Disgusting.

Service
Value
Shipping
Returns
Quality

Jon hasn’t received any votes.

Jon hasn’t received any thanks yous.

Jon doesn’t have any fans yet.

Jon isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user cherylb2418
4/10/24

THIS COMPANY HAS A BAD REPUTATION FROM OTHER SHIPPERS AND THE SCAMMED ME. They quoted me a price...

Thumbnail of user courbanite
3/23/24

No integrity, lack of customer service; disgraceful operation of an so called "Veteran" owned and...