This used to be a decent company who I have used for a number of years. Lately though nothing seems to arrive on time, they don't answer their phones and they don't reply to emails. A couple of weeks ago I returned some expensive football boots as they were too small, now they are saying they don't have them but aren't being helpful at all - ie. No response to emails etc.
So if everything goes well then ProDirect are probably still ok to use, but good luck if you have a problem.