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Jon N.

Contributor Level

Total Points
168

2 Reviews by Jon

  • DirectTV

11/19/18

I've been a Direct TV customer for over a decade, with the merge with AT&T everything, everything has declined.
AT&T is a rogue company, has always been will always be. Search the original break up this company. They seem to have a corporate culture of taking advantage of the consumer. I hesitate to call it 'theft' but it is pretty close. Make a lot of money, support the stock holder and investor, but to heck with the individual customer.
Unfortunately, here in Nashville the alternative, Comcast, is just as bad. Too bad, man I used to love my Direct TV, the new management is destroying this sat TV format.

  • NewChic

10/31/17

Should you not like it or it doesn't fit, it will likely cost more to return it than it cost. I placed two orders, coupla pair of shoes for my wife and some hats for me. Shoes didn't fit and one of the hats too small.
Here is your Return address and procedure;
Room 708 Haoquan Bldg
Jichangdongmen Road #1
Jingtai Street, Baiyun District
Guangzhou, Guangdong, China *******

And you have 14 days to do it, even though it took 45 days to get delivery. This is a well designed 'scam' of sorts. Their Ad and Photo's look SO professional and tempting, but Caveat Emptor, Let the Buyer Beware!
Yes, it cost more to return the products than they cost originally. These folks have a well designed money machine, knowing people all over the world will fall for the Ad's and not go thru the hassle of returning unwanted products.

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Newchic N. – NewChic Rep

Dear Jon N.,

Sorry for the inconvenience.
The delivery time depends on the countries and the shipping methods. Please check here. http://www.newchic.com/shipping-methods-hc13.html. Business days means that weekends and holidays are not included. When you placed the order, you can get the estimated delivery time on checkout page. Besides, you can track your order if you have chosen the shipping methods with the tracking number.

If you can't receive the item in the estimated delivery time, it may be delayed because of customs clearance, holidays or bad weather. These situations are out of our control. We really hope our customer can receive the item asap. We are trying to improve our shipping service as well. Hope for your kindly understanding.

We kindly suggest that you can check your Newchic account, you can get the order details there if you placed the order on Newchic.
You can track order in Newchic website: My Account -- View Orders--My Orders--Order Details
https://www.newchic.com/?com=account&t=orderlist&orderStatus

If you have placed the order but not received, please reflect it to our customer service as below. https://www.newchic.com/Contact-Us-hc10.html We will try our best to offer you a best solution.

Best regards,

Newchic team.

Jon Has Earned 8 Votes

Jon N.'s review of NewChic earned 6 Very Helpful votes

Jon N.'s review of DirectTV earned 2 Very Helpful votes

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