Developed in part with a grant from
the National Science Foundation

Member since August 2018

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 64

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star
1

1 Review by Jon

YOOX

YOOX

8/3/18

YOOX business model could possibly be one of the few companies to operate with complete contempt for there customers and still be successful.
1) attempted phone calls to their customer service department is hit and miss that you will get through to anyone. Usually you're on hold for about 10 minutes and then call just disconnects. If you do actually get through, they are rude and absolutely no help at all.
2) the products they sell are usually seconds, damaged, or previously worn. Again any attempt to rectify this through their customer service personnel is futile.
3) once you receive your merchandise and you realize that it's not what was represented, efforts to get a refund is nearly impossible.
I won't be shopping there again and don't say I didn't give you fair warning.

Jon Has Earned 4 Votes

Jon M.'s review of YOOX earned 4 Very Helpful votes

Jon hasn’t received any thanks yous.

Jon doesn’t have any fans yet.

Jon isn’t following anybody yet.

Similar Reviewers on Sitejabber

williamh1068
William H. reviewed YOOX
4/4/19

Bought a dsquared2 hat. It was fake. Contacted customer service. Showed them evidence of it....

darryls57
Darryl S. reviewed YOOX
3/20/19

I placed a order at the site and aboit 30 minutes later i got alerts to my phone saying that...