I ordered birdseed from Petco online and it was delivered to someone on the other side of my city who had the same address number. The man who got the birdseed called Petco and told them and they instructed him to donate it and they would credit me which they never did. Instead this kind gentleman found me and we went to get the seed from him. I never ordered from them again-I feed every bird in a 20 mi radius, have 4 stray cats, 3 dogs and one inside cat. I could have single handedly kept Petco in business-no more.